Refund policy

At Kansoki, we know every purchase should feel right. If your order isn’t living up to the hype, we’re here to sort it out—quickly and smoothly.

1. Return Window

7-Day Return Policy:

Not feeling your product? No worries—hit us up within 7 days of getting it.

2. Product Condition

Make sure the item is in its original, unused condition in its original packaging before returning it.

3. Return Process

We arrange pickup at no cost to you. Just contact Kansoki Customer Support and we'll take care of the rest

4. Refund Timing & Method

Once we receive your return and confirm it meets our conditions, we’ll process your refund within 5 business days. The refund goes back to the original payment method.

5. Defective or Damaged Products

If your product arrives defective or gets damaged during shipping, please let us know within 48 hours of receiving it. Our team might ask for a quick photo or a few details, and we'll send a replacement at no cost

6. Peak Season Delays

During peak seasons, our returns may take a little extra time. Thanks for your patience—we promise it’s worth the wait.

7. Additional Information

All returns are subject to a quick inspection by our team at Kansoki.

Need Help?

If you have any questions, drop us a line at support@kansoki.co or WhatsApp us at +91-7665576691

Policy Updates:

We sometimes update this policy. Any changes will be posted right here.

Thanks for choosing Kansoki,we’re stoked to have you with us and are committed to keeping your shopping experience awesome!